FAQs

Frequently Asked Questions

1. How long does shipping take?

Most orders are processed and shipped within 3–7 business days. After your order ships, delivery within the United States typically takes an additional 3–5 business days.

You’ll receive tracking information once your order has shipped. Please note that delivery times may vary depending on the item, carrier, destination, holidays, or other circumstances outside our control.

2. What is your return policy?

We gladly accept eligible returns within 15 days of delivery.

To request a return, email us at info@blossomsloft.com. If your return is approved, we’ll provide return instructions and, when applicable, a return shipping label.

Eligible returned merchandise must meet the conditions outlined in our Return Policy. Original shipping and delivery charges are non-refundable unless the return is due to an error on our part.

Please see our Return Policy for complete details.

3. Can I cancel my order?

Cancellation requests must be submitted within 2 hours of placing your order.

Because we begin processing orders quickly, we cannot guarantee that a cancellation request can be completed once fulfillment has started. To request a cancellation, contact us as soon as possible at info@blossomsloft.com.

4. What if I receive the wrong, damaged, or defective item?

If you receive an incorrect, damaged, or defective item, please contact us at info@blossomsloft.com as soon as possible.

We’ll review the issue and provide instructions for the appropriate return, replacement, or refund. For errors on our part, customers should not be responsible for return shipping costs.

5. Do you offer exchanges?

At this time, we do not offer direct exchanges.

If an eligible item doesn’t work for you, you may request a return in accordance with our Return Policy and place a new order for the size, color, or style you prefer.

I would also add one FAQ because of how Blossom’s actually operates:

6. Do you offer local pickup?

Blossom’s primarily operates online. Local pickup or arranged meetups may be available for select in-stock merchandise by prior arrangement. Please contact us at info@blossomsloft.com to ask about availability.