FAQs

Frequently Asked Questions

1. How long does shipping take?

Most orders ship within 5–7 business days. After your order ships, delivery within the United States typically takes an additional 3–5 business days.

You’ll receive tracking information once your order has shipped. Please note that delivery times may vary depending on the item, carrier, destination, holidays, or other circumstances outside our control.

2. What is your return policy?

We gladly accept eligible returns within 15 days of delivery.

To request a return, email us at info@blossomsloft.com. If your return is approved, we’ll provide return instructions and, when applicable, a return shipping label.

Eligible returned merchandise must meet the conditions outlined in our Returns & Refunds Policy.

For standard returns, applicable return shipping costs may be deducted from the refund. If the return is due to an incorrect, damaged, or defective item caused by an error on our part, you will not be responsible for return shipping costs.

Please see our Returns & Refunds Policy for complete details.

3. Can I cancel my order?

Cancellation requests must be submitted within 4 hours of placing your order.

Because orders may enter the fulfillment process quickly, we cannot guarantee that a cancellation can be completed once processing has begun.

To request a cancellation, contact us as soon as possible at info@blossomsloft.com.

4. What if I receive the wrong, damaged, or defective item?

If you receive an incorrect, damaged, or defective item, please contact us at info@blossomsloft.com as soon as possible.

We’ll review the issue and provide instructions for the appropriate return, replacement, or refund.

If the issue is due to an error on our part, you will not be responsible for return shipping costs.

5. Do you offer exchanges?

At this time, we do not offer direct exchanges.

If an eligible item doesn’t work for you, you may request a return in accordance with our Returns & Refunds Policy and place a new order for the size, color, or style you prefer.

6. Do you offer local pickup?

Blossom’s primarily operates online.

Local pickup or arranged meetups may be available for select in-stock merchandise by prior arrangement.

Please contact us at info@blossomsloft.com to ask about availability.